Catering Services Terms and Conditions 1.Booking Policy: All bookings must be made at least four (4) days prior to the event date. This ensures we have adequate time to prepare and provide you with the best possible service. 2.Cancellation Policy: Cancellations must be made no less than seven (7) days before the event. Cancellations made within this period will be subject to full payment. 3.Date Change: You may request a date change for your event one (1) time. This request must be made no less than four (4) days before the originally scheduled event date. 4.Package Upgrades and Downgrades: •Upgrading: You may upgrade your package at any time, subject to availability. •Downgrading: Downgrading the package is not permitted once booked. 5.Customization: •Basic customization can be done using our website during the booking process. •For additional customization needs beyond what is available on the website, please contact us directly. 6.Delivery and Setup: •We require a 2m x 2m space at the event venue for setup. •A power source (line of electricity) must be available at the setup location. •Our team will need at least 30 minutes prior to the event start time to complete the setup. 7.Service Team: Our service team includes both male and female staff. You may request an all-female team; however, this request is subject to availability and cannot be guaranteed.